RETURN and REFUND POLICY
Please note that if you wish to return goods under our Approval guarantee, you have 28 days from receipt of the goods to return them to us. Item(s) must not have been worn, washed or altered in any way, and must not show any signs of use. Soles of footwear must be in perfect condition and must not be marked in any way. Items must be returned with all original tags, packaging and other accessories received with the order. Once the tags are removed, reattached or damaged on the item(s) it/they will be considered worn and will not be accepted. Bags must be returned with their original boxes and packaging, which must not be damaged and/or altered or used as the external parcel for the shipment. STUDIOMANKA.COM reserves the right to refuse returns that are unauthorised and/or not sent with the same courier as specified in the email detailing the return instructions. If an unauthorised return is accepted, STUDIOMANKA.COM will deduct a 10% administrative/ re-stocking fee from the refund. STUDIOMANKA.COM will not accept returned merchandise that does not follow the terms and conditions of the returns policy. Such items will be returned to the sender at the original shipment address.
If an item is faulty please contact us and we will arrange an appropriate remedy. STUDIOMANKA.COM reserves the right to request photographic support regarding defective or incorrect merchandise before authorising a return for full reimbursement of shipping and import fees. Pick-ups for all authorised returns with STUDIOMANKA.COM’ s courier account numbers must originate from the same country of the original shipment.
STUDIOMANKA.COM or email: email@example.com.